Returns & Exchanges
At QVR Hair, we strive for complete satisfaction with your luxury hair extensions and wigs. If you are not entirely happy with your purchase, we offer a 30-day return window for items in their original, unaltered condition.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and photos of the product to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Ensure the hair is unused, uncut, and in its original packaging with all tags attached; items that have been bleached, dyed, or worn cannot be accepted for hygiene reasons.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt for reference.
Quality Inspection & Refund
Once our warehouse team inspects and approves the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing